INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Once your order has been completed, you will receive an email confirmation for it. If you do not receive one, contact our customer service department.

you can find a sales receipt in “My Account” under “Order History”.

As long as you have not finalized the entire purchase process, you can delete any item from your shopping basket. Otherwise, you should cancel your order.

Yes. Out of stock items are restocked as quickly as possible. If you request so on the item’s page, we will send you an email when it is available, in the color and size you specify. If it is not possible to restock the item, we will remove it from the website.

No. The market where it is shipped must be the same as that of its purchase.

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